1. Hospitality Operational Assessment

The assessment is the foundation of the entire process. It is designed to evaluate the current operational structure, workflow, accountability systems, reporting procedures and operational risks within the business.

This assessment identifies:

• Missing operational systems

• Workflow breakdowns

• Accountability gaps

• Operational inefficiencies

• Areas affecting consistency, staff performance and daily   

  operations

2. Operational Review & Recommendations

Once completed, the assessment is reviewed and the operational gaps identified within the business are evaluated.

A structured recommendation is then prepared outlining the systems, procedures and operational controls required according to the specific needs of the business.

3. Systems Development

Operational systems are developed according to the areas identified within the assessment.

3.1  This may include:

• Kitchen operational systems

• Stock & cost control systems

• SOP development

• Workflow systems

• Staff accountability systems

• Reporting structures

• Cleaning & hygiene systems

• Operational compliance systems

4. Modular System Structure

Businesses only pay for the operational systems required within their operation.

Each operational system is developed and provided as a seperate structured module according to the operational needs identified during the assessment process.

5. Online Operational Resources

We work remotely and online to assist hospitality businesses that often do not have the internal time or operational structure required to build these systems themselves.

The objective is improved workflow, stronger accountability, better consistency, operational structure and long-term audit readiness.